Reputation Management
80% of Shoppers Use Online Reviews to Make Decisions
Managing Your Online Reputation Is Critical
With 90% of consumers doing online shopping and 94% of them reporting that negative reviews have convinced them to avoid a particular brand, managing your online reputation is vital to any business.
%
of users who say online reviews had an impact on their buying decisions.
%
of shoppers who are more likely to be motivated by an online review than by a discount offer.
%
of businesses who don't respond to negative reviews.
%
of consumers use Google to evaluate local businesses.
Solutions For Every Budget
Whether you are a do-it-yourselfer or want an end-to-end progessional solution we have you covered.
Do It Yourself
Our FREE Reputation Management Module reads all your Google and Facebook reviews and, using artificial intelligence, suggests three appropriate (editable) answers from which to chose. With a few clicks you are done.
Get A Little Help
Our FREE Reputation Management Module reads all your Google and Facebook reviews and, using artificial intelligence, suggests three appropriate (editable) answers from which to chose. With a few clicks you are done.
Do It For Me
Our FREE Reputation Management Module reads all your Google and Facebook reviews and, using artificial intelligence, suggests three appropriate (editable) answers from which to chose. With a few clicks you are done.
Do It Yourself
Manage your reputation across the web with our Free Reputation Management tool.
Monitor, respond, and report on online reviews
- Never miss a new review.
- Respond to each review with review response suggestions and custom templates.
- Track customer trends through AI powered sentiment analysis.
- Boost star ratings on your site.
- Monitor competitors, and keywords over nore than one billion webpages.
- Turn your staff into positive brand ambassadors through employee Twitter monitoring.
- Stay involved in every online customer interaction. Ask, answer, and manage all Google Q&A from the dashboard.
Our FREE Reputation Management Module
REPUTATION MANAGEMENT FLYER
REPUTATION MANAGEMENT POWERPOINT
We’re here to lend a hand when you need it.
We are morere than happy to help you get started and, along the way, if you need ahelpin ghand, just give us a call.
Our FREE Reputation Management Module
Do It For Me
We offer a complete service from setup to ongoing replies to every one of your reviews in a timelt manner.
Our Talented Team Will Do It FOr You
F.A.Q.
What is Reputation Management?
The reputation of a business is both what they say about themselves and what others say about them. Managing reputation is nothing new; what’s new is how the internet and social media have changed the way businesses are being defined and how fast their reputations spread.
What is presence management and how does it help local businesses?
Presence management is making sure that customers can find the right information about a business online. Correct and consistent listings across directories, review sites and social networks is crucial.
Why is online review monitoring important?
With over 33 million local reviews on Yelp alone, it’s clear that customers are sharing their opinions online. Seventy-two percent of consumers say they trust online reviews as much as personal referrals, so whether it’s a testimonial, a detailed article on someone’s blog, or an offhand comment on Twitter, people are now chatting 24/7—and local business owners need to be paying attention.
Will replying to my reviews help me with Google?
Yes. Google gives you credit for engaging with your customers, especially on their own platform.