Specialists In Digital Marketing for the Home Services Industy
Reputation Management
80% of Shoppers Use Online Reviews To Make Decisions
93% Say Reviews Impacted Their Buying Decisions
Most Home Service Shoppers Don’t Have A Company In Mind.
Get Your Free Reputation Management App
Do-It-Yourself
Our FREE Reputation Management Module reads all your Google and Facebook reviews and, using artificial intelligence, suggests three appropriate (editable) answers from which to choose. With a few clicks, you are done. See form above.
Respond Like A Pro
Upgrade to our Pro Version and monitor more channels, get ulimited custom templates, compare to your competition and much more.
Do-It-For-Me
No time – no problem! Our talented staff can do it all for you and at a price that won’t break the bank.
Manage Your Reputation
With 90% of consumers doing online shopping and 94% of them reporting that negative reviews have convinced them to avoid a particular brand, managing your online reputation is vital to any business.
75% of Businesses Don’t Respond to Negative Reviews – Don’t Be One Of them!
%
of users who say online reviews had an impact on their buying decisions.
%
of shoppers who are more likely to be motivated by an online review than by a discount offer.
%
of businesses who don't respond to negative reviews.
%
of consumers use Google to evaluate local businesses.
%
of consumers will only use a business if it has 4 or more stars on local reviews
Manage Your Reputation With Our Free Reputation Manager Express App
Our FREE app helps cut through the clutter associated with managing online reputations. Get control over the most important aspects of your reputation, including reviews, listings, and social media.
Connect your Google My Business and Facebook accounts and manage your reviews in no time. Our built-in artificial intelligence will read every review and suggest responses.
Upgrade To Pro Version and Get More Exciting Features
Online advertising costs for the home services industry are among the highest of all online verticals. This fact makes it paramount that your website and other digital assets generate organic leads.
Citations
Compare To Your Competition
Social Media Monitoring
Listing Statistics
Mentions
Daily Digest Emails
More and More The Home Services Consumer Journey Begins Online
Plumbing
Internet Search Statistics for Plumbers
- 54% of purchasers ran a plumbing search before buying.
- Year-over-year growth in searches for “plumbers near me” – 288%
- 76% of consumers who did not have one company in mind before searching.
- Google ads cost per click (CPC) for plumbing – $39.88
- Percent of consumers that call after search for plumber – 93%
- Average amount after search for plumbing – $614
Roofing
Internet Search Statistics for Roofers
- 62% of purchasers ran a roofing search before buying.
- Year-over-year growth in searches for “roofing companies” – 107%
- 80% of consumers who did not have one company in mind before searching.
- Google ads cost per click (CPC) for plumbing – $21.27
- Percent of consumers that call after search for plumber – 84%
- Average amount spent after search for roofing – $4,589
HVAC
Internet Search Statistics for HVAC
- 62% of purchasers ran an HVAC search before buying.
- Year-over-year growth in searches for “HVAC near me” – 288%
- 84% of consumers who did not have one company in mind before searching for HVAC repair.
- Google ads cost per click (CPC) for plumbing – $41.24
- Percent of consumers that call after search for HVAC repair – 84%
- Average amount after search for plumbing – $908
F.A.Q.
What is Reputation Management?
The reputation of a business is both what they say about themselves and what others say about them. Managing reputation is nothing new; what’s new is how the internet and social media have changed the way businesses are being defined and how fast their reputations spread.
What is presence management and how does it help local businesses?
Presence management is making sure that customers can find the right information about a business online. Correct and consistent listings across directories, review sites and social networks is crucial.
Why is online review monitoring important?
With over 33 million local reviews on Yelp alone, it’s clear that customers are sharing their opinions online. Seventy-two percent of consumers say they trust online reviews as much as personal referrals, so whether it’s a testimonial, a detailed article on someone’s blog, or an offhand comment on Twitter, people are now chatting 24/7—and local business owners need to be paying attention.
How much time do I need to spend each week to monitor my reviews?
With our Reputation Management Express App, it should only take you a few minutes each day to review and respond to your Google and Facebook reviews.